Thursday, June 24, 2010

Good deeds done dirt cheap

I apologize for the quality of the reproduction of this newspaper article: The Hancock News does not publish an online version, and Blogger doesn't allow me to insert PDFs. But it demonstrates how just a little bit of thoughtful behavior can translate into a bigger meaning. Thank you Dr. Nelson!

Tuesday, June 22, 2010

Nice MSNBC health plan and a little local color

This Be Well Be Healthy plan is simple and fun to use! Its simplicity reminds me that the Health Olympics will begin again in September. Why not get started now so you'll be in great shape for the Walk Across Maryland, which kicks off the Health Olympics.

I just want to share a little story that illustrates just one more reason why I love living in this area so much. It's the contrast of the high-tech and the low-tech that impressed me (much like our motto "a new way to practice old-fashioned care" - implementing computers and other high-tech strategies so we can deliver high quality care to our patients the old fashioned way: spending lots of time with them and listening). I had two UPS packages in my car that needed to be dropped off. But I didn't know where any drop-off boxes were located. So I used a high-tech strategy, my amazing smartphone, to locate a drop-off box and was pleased to find that Roy's Service Center has a box. I drove to Roy's, and saw Virgil pumping gas out front where he usually is. I opened my window and asked him where the box was. Before I could park my car, he had opened my trunk, retrieved the two boxes, and dropped them in the box (the low-tech, "quality" care). That's not going to happen at the Sheetz across the street from Roy's, and it's not going to happen at the UPS store. I think I'm hereby going to designate Roy's Service Center the "official service station of Hahn and Nelson Family Medicine" because they exemplify the same kind of service that we strive for.